Sonya speaks to why consultants should consider avoiding decision fatigue, recognizing colleagues that advocate for you behind the scenes and how one terrifying client turned out to be one of her favorites. She also describes how software implementations never work out the way you expect and how to mitigate that risk.

Mentioned on the episode:

High output management by Andrew Grove

Misbehaving: The Making of Behavioral Economics by Richard Thaler

Sonya’s website